Settle was a team service design project exploring how we could facilitate home good sales during periods of life transition., The project involved various design research methods with stakeholders including scenario speed-dating and collaborative storyboard creation, Throughout the process we made various maps like this stakeholder map to consolidate knowledge and communicate findings, Beside a service blueprint, the final outcome of the project was phone and website mocks
Settle was a team service design project exploring how we could facilitate home good sales during periods of life transition.

Lisa Otto, MDes '17

Lisa Otto

Lisa is a 2nd-yr MDes student looking for full-time work in design strategy or experience design. Most recently, she worked with a start-up in NYC as a UX designer. At CMU, she has been adding design research and strategy to her UX design skills. She enjoys dealing with messy, complex problems. Settle is a service design project that explores furniture re-use during life transitions.


Student's Portfolio Site