The Tartan, Carnegie Mellon University's student-run newspaper, recently covered the "People & Money" event hosted by Capital One on campus. The event focused on “rethinking our relationship with money,” and featured three talks by Capital One representatives, two of whom were Carnegie Mellon alumni.
Molly Johnson, who received her Master of Design from Carnegie Mellon University's School of Design in 2014, was one of those alumni.
From the article:
"Reflecting on her first day at Capital One approximately a year and a half ago, Johnson described her own confusion with understanding credit. In response to this, her team decided to find out why people fail with credit. Describing the people she came across in her research, Johnson stated, “Most of these people are extremely well-intentioned. They want to succeed, yet they still accumulate overwhelming amounts of debt.”
Johnson’s team discovered that most of the reasons people fail with credit deal with confusion about credit cards. She highlighted two specific aspects of credit cards that tend to confuse people: credit limits and minimum payments."