CHI 2020

Saturday, April 25, 2020 - 8:00am to Thursday, April 30, 2020 - 5:00pm

The School of Design's Dan Lockton will be presenting Meeting Designers Where They Are: Using Industry Events as a Research Venue for HCI and Design Methods Development, collaborative work with Dr Carine Lallemand from TU Eindhoven and the University of Luxembourg.

The paper uses the Imaginaries Lab's Design with Intent toolkit as one of its case studies on how to bridge the ‘industry-academia divide’ in interaction design and HCI. Design with Intent has been widely adopted by educators, researchers, designers and businesses worldwide, and is featured in the chapter 'Behavioral Design' in Bella Martin and Bruce Hanington's new edition of Universal Methods of Design.

One key crossover between HCI/UX researchers and practitioners is the development and use of tools and methods, and among other forms of collaboration, there's an underdeveloped opportunity for academics to make use of industry events (conferences, meetups, design jams) as a research venue in the context of tool and method development. This paper describes three cases from work in academia-industry engagement over the last decade, in which workshops or experiments have been run at industry events as a way of trialling and developing tools directly with practitioners. We discuss advantages of this approach and extract key insights and practical implications, highlighting how the CHI community might use this method more widely, gathering relevant research outcomes while contributing to knowledge exchange between academia and practice.