In this edition of the Design Lecture Series, Itziar Pobes Gamarra and Marc Garcia of the Barcelona-based service design studio "We Question Our Project" present their lecture "Designing services in the public sector when the public sector is barely aware of (service) design."
Marc and Itzar focus on Action-driven Service Innovation, helping public organizations and businesses jointly create and prototype new service concepts with their customers and internal teams. Their work in Europe include sectors as health, social services, education, tourism, environment and mobility. Regular speakers of Service Design in Government, they lecture at several design and business schools in Europe, including Central Saint Martins in London, Aalto University in Finland and the Politecnico di Milano.
This lecture took place on 10/7/19.