Students walking on campus
Policies

Computing Policy

The School of Design Computing Policies apply to Students, Faculty, and Staff. Ray Schlachter supports the School of Design’s technology.

University Computing Services maintains and supports computing resources for the campus community, including the campus wired and wireless networks, computer labs outside of SoD, file storage and email. If you are having computing issues, Ray may direct you to contact the Computing Services Help Desk at 412-268-4357 (HELP) or it-help@cmu.edu.

In addition to the policies set forth here, everyone in the SoD is expected to adhere to Carnegie Mellon University’s computing policies.

Contact Information:
Ray Schlachter | Senior IT Support (Computing) and Facilities Manager
For computing or tech issues, please fill out the Google Form 
In case of an urgent tech issue, call the Design Office 412-268-2828 
Any additional communications about computing should be addressed to destech@andrew.cmu.edu
 

Faculty & Staff

At the link below, you can find resources for faculty and staff about connecting to the network, setting up your email and calendar, securing your devices, teaching and zoom support, and computing off campus as well as other information:
https://www.cmu.edu/computing/start/faculty-staff.html. 

  • Computers are provided to each member of the full-time faculty and staff. Ray Schlachter will help with setting up your computer and obtaining software for teaching and SoD job-related functions.  

  • For special equipment, reach out to Ray to discuss your needs. Approval from the Head will be required. Once approval is obtained, Ray will order the equipment. Software licenses need to be approved at the University level. Ray will help facilitate getting new software. Please use the Google Form to make a request. 

  • Faculty are responsible for backing up their own data. They are encouraged to use the cloud resources provided by the university’s computing services group or request a physical backup drive from Ray Schlachter. University File Storage information is available here.

Students

Students' personal devices are not supported by the School. However, Ray Schlachter can help advise students generally about getting connected to printers or getting on the wireless network. If the issues are outside of the SoD purview, he will direct them to Computing Services to get support. 

Printing & Copying

  • Design studies require much more printing than other disciplines. The SoD has many color laser printers for faculty, staff and students. The design office and faculty office suites have printers for faculty and staff use. 

    All of the student studios have printers for the students to use. Use of the printers is for design coursework only. The printers are not to be used for outside activities such as greek life, clubs, and non-design classes. The University provides some funds for printing services to students: https://www.cmu.edu/idplus/services/printing.html 

    Letter and Tabloid copy paper are supplied by the SoD. Cases will be dropped off when needed. The users should put the paper away. Students should email destech@andrew.cmu.edu to request more paper being sure to note the paper size and room number for delivery, toner replacement, or other printer problems.

    Faculty and staff can get reams of paper located in the main office supply closets. For cases of paper, toner, or issues with a printer, please fill out the Google Form.

    At an additional cost, specialty printers with the capability to print large-format paper are available in the School of Design’s Smillie Lab and 2D lab.
     

  • There is an all-in-one color copier and scanner in the kitchen area for faculty and staff use. Grad students who are TAs, RAs, or instructors are permitted to use the copier for teaching purposes. It is not to be used by students for class projects.

SoD Classrooms

  • SoD classrooms are equipped with a projection system. This includes a projector, projection screen, audio, webcam, and microphone. Turn off classroom technology when you are finished. If you need a tutorial on how to use classroom technology, please schedule a time with Ray Schlachter.

    If there are technology issues during class time, please notify the Design Office and they will reach out to Ray. Otherwise, please report any problems via the Google Form.

    There are no resident computers in the classrooms. Users should bring their own devices for course work.

    Guest lecturers and visitors who plan to present using SoD technology should be notified in advance that the school supports HDMI for presentations. We cannot guarantee support for special adaptor needs. Visitors will need to supply their own special adaptor. For guest WIFI access, please contact Stephanie at the front desk: slange@andrew.cmu.edu.